2024: Health Cloud Solutions for Payers

How can healthcare payers set themselves up for success in 2024? Automate the Prior Authorization Process with Health Cloud.

By using Health Cloud, payers can:Promote member engagement
& retention Identify health disparities and the
most impactful member interventions  Provide appropriate outreach based
on member preferencesThe ROI:Improve outcomes + service with a member contact center Socialize details from the claims and
care management platforms through
key integrations with the payer platforms Foster community-level intervention
and address unmet social needsImprove Quality of Member Experience32% are unhappy with their payer’s website. Members care about their digital experience The ROI:Utilize Health Cloud to strengthen key pillars
such as Administering, Recruiting, Credentialing, Contracting, Onboarding, and Self-Service Facilitate relationship management
with providers Leverage Salesforce communities to build
a provider portal, allowing for an end-to-end provider process Build a scalable, transparent platform to
manage provider recruiting and management —
and allow for future growthBy using Health Cloud, payers can:Provide custom provider contracting, which includes value-based arrangements to drive better outcomes, higher efficiencies, and lower costs Empower payers to take advantage of provider coaching & engagement activities Build a quality network with a deeper
partnership with providersImprove Partnerships with Providers80%increase in care quality are reported by Commercial payers who engaged in value-based care arrangementsSolidify Community Partnershipsof an individual’s health is correlated to access to care and quality of services.20%The ROI:Configure detailed member health assessments (including SDoH factors, barriers to care, etc.) Provide thoughtful engagement with the member Drive needed engagement from the care management team Gather resources to easily provide necessary details to members in needBy using Health Cloud, payers can:Improve the health of their members Identify social drivers and unmet social needs Learn more by visiting ourAt Gerent, we know implementing new systems can be daunting — that’s why we take on the heavy lifting for you! Healthcare & Life Sciences microsite. 2024: Health Cloud Solutions for PayersHow can payers prepare for 2024 by addressing pain points and optimizing systems?Automate the Prior Authorization Process with Health Cloud71%of providers who use digital processes to enhance prior authorization experiences
reported faster time-to-care ratios.What can Health Cloud do?Facilitate electronic submissions of PA requests Achieve bi-directional communication between payers and providers Increase efficiency + turnaround time by automating manual tasks   Auto-approve services based on historical provider data   Help payers prepare for eventual
CMS legislative changesThe ROI:Automate a historically manual process  Integrate Health Cloud with a current utilization management platform —
or build entirely within Salesforce! Empower your partner providers to submit authorizations via portals
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