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Education Practice

Our Salesforce Education consultants provide holistic solutions that empower academic institutions, associations, and training organizations to achieve their strategic goals and improve their student outcomes.


Our Mission

To craft Salesforce solutions that empower our customers to achieve their goals and deliver better educational experiences at scale.

We build supportive robust business processes and solutions so our clients can focus on what matters most: their students, staff, alumni, and partners. Our Education Salesforce solutions resolve immediate problems and also empower institutions and students for generations to come.

Who We Serve

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Higher Education
Institutions

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K-12 Schools

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Online Training
Providers

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Language Learning
Institutes

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Trade Schools

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Academic Content
Developers

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Corporate Workforce
Training Providers

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Associations & Membership Organizations

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Testing & Credentialing Organizations

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Early Childhood
Education Providers

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International & Study
Abroad Organizations

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Recruiting & Placement
Partners

What We Know

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Enrollment
Strategy

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Student Success
and Retention

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Recruitment

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Marketing

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Digital
Experience

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Student Experience
& Engagement

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Alumni
Engagement

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Enrollment
Management

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Admissions

What We Do

How We Do It

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Strategy

We help your team develop an actionable education transformation plan that takes your pain points into account and sets your organization on track to Salesforce success.

Consultation

Our veteran consultants understand that while some problems might be common across the industry, your organization’s specific pain points are unique. We’ll help you craft a value-add Education Cloud solution that suits your team’s needs, goals, and requirements.

Implementation

With 1,000+ years of collective Salesforce experience and 1,000+ implementations to our name, we’re confident in our ability to build a robust Salesforce foundation for your team.

Digital Experience

Gerent Experience, our digital product agency, can help your team harness the power of customer data and automation to deliver personalized student experiences at every stage of their academic journeys.

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Innovation

Our industry expertise doesn’t just inform us; it inspires us to push, discover, and expand our capabilities. We aren’t afraid to blaze new trails if it means delivering the results our clients need — and we are always redefining what’s possible for Salesforce products.

Why Choose Us?

Our team consists of Salesforce and education industry veterans, all of whom have extensive experience in digital solutions and operational problem-solving. Choose us to serve as your Salesforce implementation partner, and we’ll construct a tailor-made solution that fits like a glove.

We’ll take the time to understand your unique business

We’ll build you a sustainable and scalable solution

We’ll collaborate with you every step of the way

Our Team

April Bollwage

April Bollwage

Senior Director of Education
(Recruiting, Admissions, & International)

April Bollwage is an impassioned education leader with 20+ years operational and admissions experience in for-profit education, higher education and state-funded nonprofit training programs. April prides herself on creating collaborative team environments that use technology to unite and empower people of varying perspectives. She specializes in enrollment management, strategic operations, mentorship, data analysis, and Student 360 experience. April is a certified Salesforce Administrator, Education Cloud Consultant, and Business Analyst.

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James Gardner Gregory, Ph.D.

Senior Director Industry Solutions, Education & Nonprofit Services

James is a 17x certified Solution Engineering Leader with 15 years of firsthand experience in higher education. Starting his career as a Special Educator and Counsellor, James now comes to us straight from Salesforce as an industry-leading expert with a proven track record of success in his field. He specializes in creating cutting-edge solutions that address top-of-mind issues for Education and Nonprofit organizations.

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Alexis Harvey

Senior Director of Delivery, Education & Nonprofit

Alexis Harvey is an experienced leader with nearly 20 years in the nonprofit industry, leading people and organizations through operational change. In previous roles, Alexis served as Director of Development, VP of Human Resources, and Chief Operating Officer of an award-winning affiliate of Big Brothers Big Sisters of America; Senior Project Manager in the Public Sector Professional Services group at Salesforce; and, Program Manager at Traction on Demand. Alexis has been leading teams of technical consultants in enterprise nonprofit CRM implementations for the past five years. Her customer credentials include: a Global Medical Response Nonprofit, National Advocacy Group, Global Child Health & Wellness Organization, National Educational Product Company, Global Arts & Culture Organization, Global Donor-supported Mentoring program, and U.S.-based institutions of higher education.

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shirin khosravian

Shirin Khosravian, D.B.A

Senior Director of Education (Retention & Student Success)

Shirin Khosravian, D.B.A., is a data-driven strategy and innovation leader with over 18 years of experience in higher education and business transformation. Shirin is also an adjunct professor who teaches graduate-level courses on business, communications and digital marketing. She excels in forging constructive partnerships and empowering organizations to drive growth through people-process-systems strategies and solutions. During transformation initiatives, Shirin leverages her extensive marketing, technical, customer experience, and analytical skills to develop creative, high-value solutions for clients.

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Vinay Joshi

Principal Architect

Vinay Joshi is an 18x certified Salesforce professional and veteran solution architect. His track record as a leader and technical expert within the ecosystem is extensive, encompassing 13+ years of total experience — nine of which were spent working on solutions for Salesforce.com. Vinay has served in a variety of roles, including developer, development lead, tech/team lead, release manager, solution architect, and trainer. He has a passion for tech training, identifies as a lifelong student, and firmly believes that one can achieve anything if they have a zest to learn.

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Book a discovery!

Learn how our team can help yours achieve its goal!
We provide personalized consultations upon request.

Book Now

Our Point of View

Our thought leaders on the hot topics and latest trends in the education industry.

Infographic

3 Salesforce Agents Higher Ed Institutions Need to Know About

3 Salesforce Agents Higher Ed Institutions Need to Know About3 Salesforce Agents Higher Ed Institutions Need to Know About

Blog

Salesforce’s New Education Cloud Facilitates Recruitment and Admissions

Salesforce’s New Education Cloud Facilitates Recruitment and Admissions

Video

Change Management 101: 5 Steps to Success

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Upcoming Events

We are always hosting events for education institutions, whether an industry conference, a Salesforce conference, or other customer gatherings.

Check out where we’re
going to be next!

View Events

Latest Insights

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