Gerent | AI and Data

We use these four approaches to help your company accelerate the value you get from AI

AI Strategy
Assessments

Proofs of
Concepts (POCs)

Salesforce
Strategy + Implementation

AI Agency-as-a-Service

Gerent is a trusted partner with over 16 years of experience providing strategic solutions across highly regulated industries like healthcare, banking, and education. With a proven track record of delivering Salesforce implementations and advanced AI solutions, we ensure compliance, security, and efficiency at every stage. Selected by key Salesforce divisions as an Agentforce partner, we continue to drive transformative impact through innovation and deep industry expertise.

These seven approaches typically offer the most rapid traction with AI:

AI Agency-As-
A-Service

Salesforce Strategy
& Implementation

Business
Development Engine

AI CRM
Partner

Rapid POC
Validation

Conversational
Commerce

Content
Engines

Agentforce Offerings

Take advantage of a fast-tracked activation of Agentforce to create optimal time-to-value outcomes and greater operational efficiency with AI-enhanced agents. Learn more about our Agentforce offerings powered by Salesforce!

Internal Agents Quick Start

For internal teams seeking to reduce excessive manual tasks! Implement AI-powered agents to handle internal employee support requests, streamline staffing and recruitment automation, and assist sales and service teams with lead follow-up, task management, and more.

Automate internal support tasks, reducing manual workload and boosting team productivity.
Streamline recruitment and enhance lead follow-up with AI-driven task management tools.

Get the Offering

Customer-Facing Agents Quick Start

For businesses dedicated to quality customer experiences! Transform customer interactions with AI agents that provide real-time, personalized support through automated inquiries and resolutions, prospect guidance during the sales process, and hassle-free appointment scheduling.

Enhance customer engagement with AI agents offering real-time, personalized support.
Automate inquiries, guide prospects, and streamline scheduling for a seamless customer experience.

Get the Offering

AI Offerings

Amplify your business operations with AI-powered enhancements for businesses of every industry. Learn more about our AI offerings powered by Engineable and Gerent.

AI Agency -
Start AI

For companies seeking AI-empowered future states! Get expert insights to build a strong AI foundation with strategic guidance, policies, and readiness assessments, preparing your organization for AI adoption.

Lay the groundwork for AI adoption with strategic guidance and readiness assessments.
Develop AI policies and frameworks to build a solid AI foundation.

Get the Offering

AI Agency -
Accelerate AI

For accelerating an AI adoption initiative with tailored solutions! Quickly identify and implement AI solutions that deliver immediate results, accelerating AI integration across key business processes while aligning with your organizational goals.

Fast-track AI integration with tailored solutions for immediate impact.
Align AI initiatives with business goals to accelerate organizational growth.

Get the Offering

AI Agency -
Whole Team AI

For businesses seeking a full-scale transformation! Transform your business alongside a dedicated AI team, with a ready environment to go from prototype to production-grade applications.

Enable full-scale AI transformation with a dedicated, expert team.
Move from prototype to production seamlessly with enterprise-grade AI solutions.

Get the Offering

Business
Development
Engine

Automate lead research and enrichment! Our researcher can look across your contacts and pipeline and search the web and other data sources to increase the number of leads, the amount of relevant up-to-date context, and specific relevance to your company.

Automate lead generation by analyzing contacts, pipeline, and web data sources.
Boost sales with AI-enhanced lead enrichment, delivering relevant, up-to-date prospects.

Get the Offering

AI CRM
Partner

For companies seeking to have AI partner with their sales teams! AI can capture data from calls and chats, and add data to and from your CRM, helping the sales team do less menial data entry while increasing sales and leadership awareness of prospects.

Automate data capture from calls and chats, reducing manual CRM entry.
Enhance sales visibility with AI-driven insights and real-time prospect updates.

Get the Offering

Rapid POC
Validation

For realizing rapid AI validation for business success in weeks, not months! Validate AI's potential for your business through quick and targeted proof-of-concept implementations, moving from idea to impact in just a few weeks. We leverage our ready environment of AI primitives to get started in as little as a week.

Accelerate AI validation with quick proof-of-concept implementations in just weeks.
Leverage AI primitives for rapid deployment, moving from idea to impact fast.

Get the Offering

Conversational
Commerce

For location-specific insights to enhance business success! Built to operate on top of the latest innovations in AI content generation, use the Content Engine to establish story, produce visualization, and dynamically format for distribution.

Integrate conversational AI with visual technology to deliver seamless customer interactions.
Automate support and streamline purchases with AI agents across multiple industries.

Get the Offering

Content
Engines

For companies ready to revolutionize their content production with AI creativity! Supercharge creative potential with AI content generation tools, production assistance software, and content strategy optimization.

Generate and streamline creative content with AI-driven tools and automation, addressing diverse workflow needs.
Optimize content strategies and boost creativity through AI insights and advanced content generation.

Get the Offering

From big tech to open source, global AI investment is unprecedented. This brings us new tech almost daily.

We use that tech to deliver our services to you and curate them in a sandbox environment. Start prototyping in a week or less with Gerent-powered prototyping solutions for AI.

AI Strategy Assessments

Define a robust AI strategy. Assessments can be coupled with POCs.

POCs and ready-to-go solutions

Over 50 already exist, such as knowledge engine which rapidly cleans up knowledge bases.

AI Agency-as-a-Service

Up and running in as little as a week, ROI focused, rapid and flexible approach.

Salesforce Strategy + Implementation

Power custom Salesforce solutions to enhance your business processes.

We work across all major AI tiers in order to activate a whole AI strategy.

We've seen companies across a range of industries take a tiered approach to their AI strategy. We help clients navigate through every tier: from Salesforce AI activation in tiers 1 and 2 to custom applications in tiers 3 and 5.

Our Focus Areas

We build on and develop solutions across our vertical practices, from Manufacturing to Regulated Industries to Architecture/Engineering/Construction (AEC) sectors. Examples include:

Operational Efficiency

Utilizing AI to scan cases in Salesforce and generate skill-based routing
An agentic business development research that find prospective accounts and opportunities
Optimizing call center cost / CX - ROI Proving with AI

Business Development

Increasing proposal responsiveness and identifying new projects
Optimizing sorting and matching process for RFP responses
Employing agent-based business development system

Marketing Efficency

Employing efficient, accurate content ingestion for marketing
Leveraging dynamic content packaging for diverse audience needs
Maximizing content organization to enhance findability and usability

Workforce / Customer Experience

Harnessing a chatbot solution for routine inquiries
Utilizing workforce efficiency tools
Applying customer sentiment analysis tool

Location-based Businesses

Creating an interactive wayfinding solution for efficient navigation
Building dynamic crowd management system using live data
Obtaining a seamless online ordering system from local vendors

Some ways our tools have helped customers across industries

Data Validation

Tagging

Pricing Analysis

Salesforce and AI implementation and customization services

Power your Salesforce goals with Agentforce AI solutions, including Sales and Service Agents.

Enhance customer journeys with CRM Analytics and Service Agents.

Prepare your data for Einstein AI and boost customer and employee interactions.

Unify data with Salesforce Data Cloud and streamline workflows with Sales Agents.

Use Tableau and AI-driven analytics to make smarter decisions.

Transform operations across sales, service, and marketing with Agentforce AI.

Unlock New Capabilities with Agentforce and AI

Gerent’s Agentforce Quickstart enables businesses to deploy intelligent AI agents tailored to their unique needs. Here are just some of the use cases that we can enable with Agentforce and AI:

Sales and Service Assistants: Automate follow-ups, manage tasks, and provide real-time insights to empower your teams.
Business Development Engine: Emulate your strongest BDR, scan the web and your contacts for new leads and lead scoring.
Customer Service Agents: Deliver 24/7 support across channels, reducing costs and improving customer satisfaction.
Sales Engagement: Automate scheduling, answer product inquiries, and guide customers through the sales process.
Recruitment Automation: Streamline hiring with automated candidate tracking, interview scheduling, and communications.

With Agentforce AI, you can elevate customer experiences, streamline operations, and drive success.

See two of these demos at Dreamforce ‘24!

Financial Aid & Admissions Support: Assist students through complex financial aid and admission processes. Click here to schedule a demo

Automated Service Contract Offering: Recognize moments when customers could be offered a service contract, and generate service contract recommendations to call agent. Click here to schedule a demo

NEW - Connected Assets and AI Demo

Bolt Data and Gerent demonstrate the transformative impact of Connected Assets and AI within Salesforce Manufacturing Cloud

Evergreen AI

These three areas are — and will be for some time — the evergreen areas of innovation in AI.

Our goal is to maintain (and improve) your solutions with Understanding, Generation, and Interaction as foundational pillars.

Gerent AI keeps you ahead of the curve by continuously integrating the latest advancements around these pillars into your tailored ecosystem.

Gerent’s Commitment to AI

In October 2022, Gerent invested in Enginable, a dedicated entity whose mission is to leverage rapidly emerging AI advancements in everything we do, to bring outsized value to our customers.

Campbell Hyers

Head of Data + AI, Gerent
CEO of Enginable

"Many of our customers have been successfully using AI and data for more than a decade, and they recognize we are in an unprecedented time. We are thrilled to be helping them, and we want all of our customers to benefit from these new, once-in-a-generation capabilities.”

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