Covid-19 kickstarted a remote revolution. However, not all workers could pack up their gear and go home when the pandemic began. Some industries, like manufacturing and education, still needed people to staff operations in person. Getting people back to work safely was a major challenge — and one that technology simplified.
In episode 11 of the Ahead of the Curve, host Chris Henry examines how Gerent has improved upon Work.com, a Salesforce platform designed to help both the private and public sector to reopen safely during the global pandemic.
Covid-19 kickstarted a remote revolution. However, not all workers could pack up their gear and go home when the pandemic began. Some industries, like manufacturing and education, still needed people to staff operations in person. Getting people back to work safely was a major challenge — and one that technology simplified.
In episode 11 of the Ahead of the Curve, host Chris Henry examines how Gerent has improved upon Work.com, a Salesforce platform designed to help both the private and public sector to reopen safely during the global pandemic.
Episode Highlights Include:
1:32 — Why workplace command center services like those Work.com provides were crucial during the early days of the pandemic
5:49 — How product architect Murty Chennubhotla approached the challenge of developing Salesforce product extensions that would help to keep line workers and educators safe
11:10 — How Salesforce incorporated contract tracing functionalities and CDC guidelines into Work.com’s build
15:50 — Why forward-thinking CRM solutions like Work.com will be a management necessity for agile businesses in the future
Episode Guest:
Murty Chennubhotla
Product Architect, Gerent
Murty Chennubhotla is a product architect at Gerent and one of the developers responsible for developing DeepQuest, a transformative software product designed for SMBs in the travel sector.
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