Anyone with a background in the humanities has probably been told they’re pigeonholing themselves from a career perspective at least once. It’s a pervasive misconception — especially in a field as STEM-driven as the Salesforce ecosystem. But the reality is, having a background in building relationships and connecting with people sets you up for tremendous success in a range of Salesforce-related roles. You just need to find those opportunities and take advantage of them.
Anyone with a background in the humanities has probably been told they’re pigeonholing themselves from a career perspective at least once. It’s a pervasive misconception — especially in a field as STEM-driven as the Salesforce ecosystem. But the reality is, having a background in building relationships and connecting with people sets you up for tremendous success in a range of Salesforce-related roles. You just need to find those opportunities and take advantage of them.
In this episode of Transformation @ Work, we’re sitting down with a Gerent employee who did just that. Jayda Roberts successfully made the transition from social work to change management consulting, and her story is a clear example of just how transferable many of those skills are to the Salesforce ecosystem.
Key Highlights
02:28: Exploring Jayda’s background in social work and what brought her to the Salesforce ecosystem
04:35: How Jayda made the transition from Salesforce consulting to change management
07:29: The unexpected similarities between change management and social work
11:09: Setting yourself up for success when entering the Salesforce ecosystem from a humanities background
12:38: Must-have skills for prospective employees making the transition into Salesforce consulting
14:37: The critical role of empathy in change management
15:36: Tips on building your technical skill-set when coming from a non-technical background
17:36: The importance of trusting the process and taking the leap into the Salesforce ecosystem