In the Nonprofit sector, investment in cutting-edge technology is often a luxury. After all, most nonprofits aim to funnel as much income as possible directly into the communities they serve – meaning there’s little left over to spend on nice-to-have tech. But as an ironic result of this impact focus, many organizations are left to manage tight budgets, razor-thin margins, and overworked employees and volunteers.

But what if nonprofits could not only take advantage of the best-in-class tools developed for other industries — but also have those tools contextualized for industry use cases? In this episode of Transformation @ Work, we look at the newly-enhanced Nonprofit Cloud, how it compares with Nonprofit Success Pack, and how the novel product can serve the needs of nonprofit organizations, employees, and constituents.

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Key Highlights

03:19: A brief history of Salesforce Nonprofit Success Pack (NPSP), and how it led to the creation of Nonprofit Cloud

05:39: The challenges of customizing “out-of-the-box” solutions to suit specific needs, and how those hurdles impact nonprofit organizations

06:51: The “why” of Nonprofit Cloud: how it serves the specific needs of organizations and addresses their most relevant pain points

08:26: The make-or-break importance of personalized experiences, and how Nonprofit Cloud helps organizations deliver them to donors and constituents

10:27: How OmniStudio transforms the way employees build experiences within Salesforce

12:42: Noteworthy features of Nonprofit Cloud: how actionable lists and interest tags allow new avenues for personalization

16:37: Migrating from NPSP to Nonprofit Cloud: what organizations need to consider before making the leap

19:00: How a qualified technology partner can help organizations make the most of the new Nonprofit Cloud